IT Support Services
BTA’s IT Support Services are designed to provide your business with the appropriate level of IT support. Whether you would like to outsource your entire IT function, or just a particular element, BTA have a service that will suit your business needs. Our experienced engineers use the latest technology to monitor your systems and proactively fix potential issues before they arise. With unlimited access to the BTA help desk and inclusive on-site call outs, plus continual network monitoring and preventative maintenance, we deliver a comprehensive IT support service, leaving you free to concentrate on your business.
This is the best option for organisations with limited or no on-site expertise. BTA will handle everything, from a new starter’s email account, to complex security updates. Our complete IT support package covers all your systems and support needs. This service includes unlimited help desk support, remote monitoring, on-site support call outs when needed, and a dedicated account manager.
This option is popular with companies that have an IT manager or IT team, who need assistance with supporting the IT infrastructure or need to concentrate on other priorities. BTA can tailor your support service to deliver what’s required, ensuring you pay only for what you need.