About us

BTA has been helping businesses gain a competitive edge through IT for more than 20 years. We understand that IT is a fundamental building block in the growth of your business and we are passionate about the success of our clients. Our service is underpinned by an ingrained ethos of reliability, our own intellectual property, and a high level of technical knowledge.

 

Why us?

90%

of help desk calls answered within two rings

96%

of support tickets resolved the same day

24/7

monitoring of client systems

1,000

support cases closed each month

93%

of clients are SMEs with 30-500 employees

95%

of clients had 100% uptime in the past year

 

In depth industry knowledge across many sectors

> First-rate help desk and support staff

> Dedicated, highly experienced engineers with stellar problem-solving capabilities

> Trusted by London businesses for over 20 years

> Proactive monitoring and updates

> Dedicated account manager

> Regular reviews and constant communication

> Fair pricing with no surprise bills

 

View our testimonials to find out how BTA has helped Managed IT and Flexible IT clients.

View testimonials