WEDNESDAY 26 AUGUST 2009, 15:30 UK
We are currently experiencing a power failure at the Wandsworth office. This is affecting the office telephone and email systems, plus two legacy web servers (w2kweb01 and unixweb01).
Primary RADIUS functionality is also impaired for Broadband DSL users - secondary RADIUS is operational but DSL users are advised not to disconnect or reboot their routers at this time as a precaution.
Data centre, email and other hosting services are not affected. More details will be posted when known. We apologise for any inconvenience caused
UPDATE: 17:30 UK - The power issues at Wandsworth have been resolved and the BTA office telephone and email systems are functioning correctly again.
Current Status: GREEN
If you have any questions regarding any status items, please email helpdesk@bta.com or call us on 0845 467 4006.
All BTA service clients are automatically added to the BTA support notifications email list. If you wish to be removed from this list please email helpdesk@bta.com. Thank you.
All users are reminded to ensure that their computers are kept current with relevant security patches and anti-virus updates, and have suitable firewall and spyware/adware protection in place. If you require advice or assistance in any of these areas, please do not hesitate to contact us at helpdesk@bta.com or call us on 0845 467 0006. Thank you.
