RUN YOUR BUSINESS,
NOT YOUR IT
PAY AS YOU GO IT SUPPORT
For businesses with a limited IT budget or who are unsure of their exact needs the flexibility of having support available 'on demand' is often the best way of ensuring their IT has a safety net to rely on should something go wrong without having to commit to a regular spend.
BTA Pay As You Go (PAYG) support offers either remote or on-site 'on demand' IT support charged at a simple hourly rate. Clients only pay for the time actually used supporting their systems. What's more, Pay As You Go Support can also be used for any kind of IT issue or requirement, not just support, such as rolling out new systems or software or for assisting with reconfigurations or changes. PAYG customers will enjoy the additional benefit of not having to pay travel time or call-out charges.
HOW IT WORKS
BTA Pay As You Go IT support keeps things simple—you just pay for the time you use! Charged at a simple hourly (or daily) rate, Pay As You Go support allows you to control all costs with no unnecessary overheads.
BTA Pay As You Go support services provide flexible hours of cover—from normal office hours through to full 24x7—allowing customers to match the service to their business needs and the service offers a choice of remote-only or on-site-inclusive options, including access to the BTA Help Desk via telephone or email.
BTA Pay As You Go support is ideal for clients requiring ad-hoc IT assistance and maintenance tasks including break/fix support, access to help desk services, system updates and security patching.
BTA IT SUPPORT SERVICES—SERVICE COMPARISON »
SERVICE DETAILS
- Telephone Help Desk
- Remote Assistance
- On-site call outs (option)
- Flexible coverage times
- Windows, Mac, Linux
- System updates and patches
- Anti-virus and anti-spyware updates
- Other miscellaneous IT support
MIX AND MATCH!
Mix and Match gives you the freedom to choose the level of IT coverage that best fits your needs. Combine both BTA Fixed Price and Pay As You Go support in any proportion to meet specific business criteria. For example, you could opt for 24x7 Fixed cover for an essential system or server whilst user workstations and laptops maybe covered only for remote support during business hours or simply on Pay As You Go. This flexible approach ensures that you get the best service at the most cost-effective price for your business.
ADDITIONAL BTA SERVICES
IT MANAGER »
BTA IT Manager provides an experienced and qualified IT management resource able to view and assist in managing your IT solution in a proactive way. The IT Manager will do all the things that an experienced IT Manager in a larger organisation would do to keep the IT systems—and thus the business—running as effectively as possible, from documenting systems to creating IT policies and future planning.
CONSULTANCY AND PROJECTS »
Specialist help and expertise when you need it, on the leading IT technologies-including Microsoft, Citrix and VMware-as well as advice, planning and implementation services in complex areas such as network security, VPNs, business continuity, software migrations, updates, and relocations.
INTERNET SERVICES (ISP) »
Internet without the hassle. BTA provide robust business ISP services including Broadband connectivity, global roaming, email, domain hosting, online backup and recovery, and datacentre co-location.
