Comprehensive IT Support

technical-support

Computer and network support for businesses like yours.

Downtime is a profit killer. At BTA, we recognise that in order to maximise profitability, your company’s IT has to be up-and-running, and running well! That is why we provide comprehensive IT support to businesses in London and across the world. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that BTA’s managed IT services present businesses like yours.

 

Computer Hardware Support

If your hardware breaks, our tech support is there to fix it.

Sometimes through unusual wear-and-tear or unexpected accidents, hardware breaks before it was meant to.  Fortunately for you, the IT professionals at BTA possess the expertise to provide a thorough analysis of almost any piece of computing hardware or accessory. Our ability to determine the root of a problem, find a solution, and quickly implement it sets us apart from the competition. With our fast and accurate analysis, we are then able to fix or replace the malfunctioning piece of hardware and get it working again as quickly as possible, limiting downtime.

 

Software Licensing and Management

Experience the most effective day-to-day operations with up to date software.

In the information age, software drives business. Software companies know this. In order to keep running the most current versions of productivity or management software, you will need to acquire the licenses needed to accommodate the computing your staff needs. At BTA, we can manage all your software licensing to make sure that your company’s software is up to date and delivered properly.

 

BTA’s Help Desk

Your company’s personal IT hotline.

Whenever your employees experience a major IT issue, it takes a serious toll on their ability to be productive. This is especially true if the problem exceeds the technical knowledge or capabilities of your business’ “go-to” IT person. To remedy this, BTA offers Help Desk Support as part of our Managed IT Support contracts, with the option for 24/7 assistance if needed.

Anytime your employees experience difficulty with their technology, we are one phone call away. Our professional IT Help Desk staff will be able to assist them and find a solution for whatever IT problems they have.

For more information about how BTA’s professional IT services can present your organisation with a high-degree of value, please take a moment and fill out the form on the right-hand portion of the screen, or simply give us a call at 020 8875 7676.