RUN YOUR BUSINESS,
NOT YOUR IT
FLEXIBLE RESOURCING
Even if your business has its own internal IT resource and staff, ensuring the right availability of skills and people at the right time can be a regular headache. Skills shortages can put essential projects and support services at risk.
An effective business can do without carrying the associated costs of surplus people or low levels of staff utilization, but in turn may suffer when IT employees are on holiday or are otherwise absent or leave unexpectedly. Meanwhile, business demands, seasonal workloads or impending change may end up stretching an already over-burdened team.
YOUR FLEXIBLE IT RESOURCE
With BTA Flexible Resourcing we can help you manage your IT delivery though times of additional demand on your staff and business. Working on a short-term and flexible basis, we can help fill the gaps in your available resource, from first-line systems engineers and help desk staff to specialist and IT management level consultants.
BTA understands that each client is unique and in turn each client employee may offer a unique set of skills which needs to be covered. It could also be the case that a client may need a particular combination of skills for a particular project or deployment. Therefore BTA offers various levels of staffing cover which can be tailored to meet your specific needs.
THE RIGHT PEOPLE ON HAND
Our engineering and consultancy team maintains a wide range of key industry accreditations from the leading IT vendors, including Microsoft, Cisco and Citrix. In addition to this our staff have extensive general system and network administration and trouble-shooting experience, enabling them to fit quickly into your working environment with minimum hassle.
All BTA engineering and consulting staff are recruited for both their technical skills and their service-orientated approach, and are credit checked, security vetted and industry accredited so you can rest assured that their integrity, customer focus and proven ability to do the job are without question.
SERVICE FEATURES AND BENEFITS
- Holiday and absentee cover
- Short-term seasonal demand cover
- Project and specialist assistance
- Temporary skills shortage cover
- Flexible skill set and working hours
- Remove the burden of recruitment
- No impact on your permanent headcount
- No impact on your HR or benefits to pay
- Support engineers, consultants and IT managers
- Flexibility to rotate resource types (skill levels) at short notice
- Removal of headaches associated with employing temporary workers (e.g. EU legislation, IR35, recruitment selection, limited skills with individuals, etc)
- Short-term commitment
SKILLS MATRIX
| Systems Engineer (On Demand) | Systems Engineer | Senior Systems Engineer (Remote/Onsite) |
IT Manager (Remote/Onsite) |
Consultant | |
Skills |
User trouble-shooting and break-fix; Desktop/laptop deployments and updates | User trouble-shooting and break-fix; Desktop/laptop deployments and updates | Server, user and network trouble-shooting and break-fix; Server and network deployments and updates | System review and audit; Technology strategy and road map; Asset and license management | Specialist technical advice and implementation assistance |
Key Vendors |
Microsoft, Apple, HP | Microsoft, Apple, HP | Microsoft, HP, Cisco, Citrix, Apple, Juniper, Red Hat | n/a | Microsoft, HP, Cisco, Citrix, Apple, Juniper, Red Hat |
Minimum Typical Engagement |
2 hours | 1 Week | 1 Week | 1 Week | 1 Week |
ADDITIONAL BTA SERVICES
IT MANAGER »
BTA IT Manager provides an experienced and qualified IT management resource able to view and assist in managing your IT solution in a proactive way. The IT Manager will do all the things that an experienced IT Manager in a larger organisation would do to keep the IT systems—and thus the business—running as effectively as possible, from documenting systems to creating IT policies and future planning.
CONSULTANCY AND PROJECTS »
Specialist help and expertise when you need it, on the leading IT technologies as well as advice, planning and implementation services in complex areas such as network security and VPNs, business continuity, software migrations and updates, and relocations.
INTERNET SERVICES (ISP) »
Internet without the hassle. BTA provide robust business ISP services including Broadband connectivity, global roaming, email, domain hosting, online backup and recovery, and datacentre co-location.
