RUN YOUR BUSINESS,
NOT YOUR IT
ABOUT BTA
BTA provides flexible and effective IT services for businesses of all sizes and industries, ranging from outsourced IT Help Desk and on-site support to the delivery of fully-managed network and system services.
Founded in 1994, our approach is based on combining technical excellence with committed and robust service delivery enabling you to focus on running your business while we look after your IT. At BTA, we realise that your business will have its own individual way of working and will therefore need its own unique IT support.
By partnering with major industry manufacturers and service providers we are able to plan, source, install, monitor and manage hardware, software and network systems. This will maximise your benefit from IT and gain a competitive edge both now and in your future.
IT SUPPORT SERVICES »
Support, with the flexibility to cover what you need supported just when you need it, from individual systems to entire sites and networks, plus our proactive IT Manager service.
CONSULTANCY & PROJECTS »
Vendor-specific plus specialist expertise in areas such as network security, business continuity, virtualisation, system upgrades, migrations, office moves and relocations.
INTERNET SERVICES (ISP) »
Office and teleworker connectivity, domain hosting, datacentre services, email management, managed networks and continuity services.
PRODUCT LIFECYCLE MANAGEMENT »
Managing the complete lifecycle of your IT assets, from specification and procurement of hardware and software, plus licensing and finance leasing, through to correct decommissioning and disposal.
OUR CLIENTS
BTA has clients in many different industries and of many different sizes and we are engaged at all levels, from being a simple ISP provider to being a complete outsourced IT department managing all of our clients' IT needs. Our flexible skill sets ensure that we can deliver IT solutions quickly and without fuss and our experience and expertise enable us to fulfil the most complex of systems projects.
HOW WE WORK
BTA approaches all new engagements with a six stage process: assess, strategy, plan, implement, manage, and review. Our approach ensures that as your valued IT partner BTA makes no assumptions about your business or your needs and works in conjunction with you to an agreed common goal. Our relationship together is viewed very much as a journey and our approach ensures we start out with clear goals and successfully manage any developments and on going changes. We treat all of our clients with the same outline approach, no matter their size or scope.
SERVICE DELIVERY
Our core IT support and management services are delivered to our clients via well-defined methods and best-of-breed tools, and most importantly by our experienced yet friendly and approachable staff. Our support and service tools allow us to continually manage and monitor client systems and networks and to quickly identify and then rapidly rectify issues, keeping things running smoothly and maintaining service excellence.
OUR PARTNERS
BTA maintains partnerships and accreditations with key industry vendors and best-of-breed service providers including: Microsoft (Gold Partner), Hewlett Packard (HP), Citrix, Dell, Juniper, Symantec and iPass. We are also members of FAST (the Federation Against Software Theft).
